Terms & Conditions
Terms and Conditions of Use
It is important that you read the entirety of and understand this document.
Price, Payment Method
Prices are in United Arab Emirati Dirham. Payment may be made by credit card, bank deposit or cash on delivery.
Bank deposit payments require the proof of payment uploaded through email before we can proceed with printing.
Bank or wire transfers whether local or international may take a few days to reflect in the bank statement. Please note that we will only proceed with the production upon receiving the payment(s) in the bank.
From 1 January 2018, the UAE has introduced VAT at a standard rate of 5%, which will be chargeable on goods and services in the UAE.
You may update your VAT details by sending us the necessary documents via email which will be reflected in your invoice.
Proofs and artworks
If SAS Promotion & Advertising LLC submits to the client a proof of design / artwork, SAS Promotion & Advertising LLC will not be responsible for any errors which appeared in the proof or artwork and which were not corrected by the client before the order was completed.
Cancellations and Refunds
Every order is subject to a cancellation fee. The cancellation fee is 60% of Order. This is to cover the prepress costs related to your order.
Orders paid by credit card are subject to a processing fee. This is charged by the credit card portal. For this reason, if you cancel by credit card we are unable refund you the full amount. Refunds may take 7 business days to complete.
Clients have the right to cancel or modify an Order as long as it has not started production.
SAS Promotion & Advertising LLC will be entitled to charge for work already carried out (whether completed or not) and materials purchased for the customer.
If the User ceases to pay its debts in the ordinary course of business or cannot pay its debts as they become due or files a voluntary petition for bankruptcy protection or an assignment for benefit of creditors or is the subject of an involuntary bankruptcy petition, then in any such event, SAS Promotion & Advertising LLC without prejudice to other remedies shall have the right not to proceed further with the contract or any other work for the client.
NON - PAYMENT
Retention of ownership
Until the client has paid all sums outstanding in relation to the Goods:
(a) Property in the Goods does not pass from SAS Promotion Supplies to the client.
(b) If the Goods are in the client’s possession, the client holds the Goods as trustee for SAS Promotion & Advertising LLC and must store the Goods so that they are clearly identifiable as the property of SAS Promotion & Advertising LLC.
Exchange or Return of Goods
Please contact our Customer Service by phone or email within 7 business days from the date you received your printed materials.
In case of production errors and/or defects, we will offer to reprint your job.
Clients will be responsible for fixing any errors discovered during the design processor or authorize us to print as-is or we can make necessary modifications or design adjustments for a small fee.
SAS Promotion & Advertising LLC will not be responsible for any damages or claims incurred by you or your business caused by receiving printed materials which are defective or incomplete or which you receive later than the estimated delivery date.
(A) Delivery Notification
SAS Promotion & Advertising LLC will notify the client when the Goods are ready for collection by email or over phone.
Unless SAS Promotion & Advertising LLC and client agree otherwise, the client must collect the Goods from SAS Promotion & Advertising LLC premises upon being notified that the Goods are ready for collection.
(C) Incorrect delivery address
In case of incorrect or invalid delivery addresses, multiple delivery attempts, SAS Promotion & Advertising LLC will not be liable to indemnify the client.
Every endeavor will be made to deliver the correct quantity delivered, but owing to the difficulty of producing exact quantities, estimates and/or orders are conditional upon a margin of five percent being allowed for overs or shortages which shall be charged or deducted on a run-on cost basis.
SAS Promotion & Advertising LLC shall not be held liable for experiencing delays in performance as a result of strikes, lockouts, riots, floods, severe weather, earthquakes, fires, casualty, acts of God, acts of public enemy, epidemic, quarantine restrictions, freight embargo, lack of transportation, government restrictions of priority, litigation, insurrection, war, inability to procure required materials and other acts of failures beyond our control.
Governing law and jurisdiction
These Terms and Conditions are governed by the laws in force in the Emirate of Dubai in which SAS Promotion & Advertising LLC premises are located and the parties submit to the non-exclusive jurisdiction of the courts of the Emirate of Dubai which may hear appeals in respect of any proceedings in connection with these Terms and Conditions.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to SAS Promotion & Advertising LLC customer support features you are required to submit personally identifiable information.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. SAS Promotion & Advertising LLC takes reasonable steps to ensure that these organizations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Limitation of Liability
In no event shall SAS Promotion & Advertising LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for damages, direct or consequential, resulting from your use of the Site, and you agree to defend, indemnify and hold us harmless from any claims, losses, liability costs and expenses, including but not limited to attorney’s fees, arising from your violation of any third-party’s rights.
There is No Return or Refund of Any Product/Item once we got confirmed from Client Side.